Business Management


If you’re a high-achieving entrepreneur with a growing business and you’re struggling to find your happy work/life balance, your backend systems are such a mess you’re losing money, or maybe you need a right hand to take control of your team and manage the day-to-day operations so you can have more time to focus on income generating activities, you’ve come to the right place.

With our proprietary process, we help you strategize and plan the next steps and then streamline and automate your internal operations and marketing systems so you can focus on making the money you want and growing your business.

Operations Management Online Business Management  | The Virtual Pixie

1. profit accelerator call

We want to learn where you are in your business. Where do you feel you’re lacking support? This complimentary 30-minute session is the first step towards understanding your needs and assessing the key areas in your business where your business is costing you money.

2. strategic planning session

This one-time, 120-min strategic planning session is mandatory to kick off our working relationship. This is your opportunity to tell us all the intricacies of your business. Let us know exactly which areas you want to improve, how you think your team can be better managed, and what goals you have for the future.

3. business audit

We do a full audit of all your business’ processes. We look at files, procedures, and strictly observe how your business operates. The absolute earliest any implementation will occur is two weeks after the Strategic Planning Session Call. This is a time to show us examples of how you operate, introduce us to staff, and allow us to find our space.

4. 90 day action plan

Based on our strategic planning session and our business audit, we will send you an action plan that will include our insights, pinpoint potential projects, and next-step recommendations. Once approved and we are on the same page, we move forward with optimizing your business to meet those goals.

5. optimization + growth

We concentrate on what makes your business flourish! We are also on the lookout for which sections need to be organization and structure, what team members are struggling with, where money is wasted, and which processes need implementation. Retainer packages can include the following based on your company needs:

  • Team Management
  • Project Management
  • Operations Management
  • Systems Building + Documenting Standard Operating Procedures (SOPs)
  • Systems Automation and Setup
  • Website Audit + Design
  • Website Maintenance
  • Metrics Tracking + Analysis
  • Revenue Generating Activities: Strategizing + Monitoring
  • Email Marketing Setup + Management
  • Sales Funnels + Sales Pages + Landing Page Creating

My Goal  | The Virtual Pixie
Working With Me | The Virtual Pixie


Online Business Manager Apply | The Virtual Pixie


To get started, click the Apply Now button and fill out the form.


Once your application is received, I will review it and get in touch with you within 24 hours. You will either receive an email with a schedule link to book a complimentary 30-min profit accelerator call or an email explaining why we would not be a good fit.


Whether we are working together for a Strategic 90 Day Plan or you bring me on as an ongoing Operations Manager, you can ensure your business is on the right track.

Have more questions? Read the FAQs below or Inquire Here.


The official definition of an OBM is a virtually based support professional who manages online-based businesses, include the day-to-day management of projects, operations, team members, and metrics. 

I want to offer a different perspective on what an OBM does. OBMs strategize, give oversight, and implement the strategies created for various goals and projects. They support your business’s day-to-day operations and make sure that all projects and plans are on schedule. 

As an OBM, who has many skills, I’m not only your right-hand woman who knows your business’s ins and outs – I am your go-to expert. In some instances, I will get hands-on and do the ‘grunt’ work. However, the VA on your team will do the bulk of the implementation.

For the Operations Management retainer, yes, you’ll need to have at least one team member, either a sub-contractor or a full/part-time employee who will handle the general implementation.

No, I serve clients as their Operations Manager / Online Business Manager.

Here are just a few of the ways that I support my clients.

  • Strategic Planning: Working one-on-one with the client to discuss the company’s goals for the year or shorter term. Creating a plan and executing that plan.
  • Review current systems and workflows, then tweak or implement new processes. As new services are created, or current ones changed, I update the CRM or PMS process as needed, making sure it’s always up to date.
  • I take over teams. I take over in the managing aspect and make sure tasks get completed accurately and on time. 
  • Onboard and offboard clients, allowing my client to focus on what they do best.
  • Provide weekly updates to clients in our weekly meetings and letting them know what is happening in the upcoming week and what’s due.

While I do offer those types of services, they are not included in the monthly retainer as an OBM. If you are interested in these services, I would be more than happy to discuss the options available to you.

Absolutely! I love working with you, whether you’re organized or not. I always start with assessing what you have, what you like and don’t like about what you have, and then move onto what it is you need. Organizing, simplifying, and streamlining is where I shine!

Not at all! Systems and programs needs to work for you, not me. I set up your systems in such a manner that you will be able to continue using them even if we part ways. Therefore, I would rather use a system you love and understand. If you are not happy with your current program, we can discuss it and find one that works for you.

It depends on the needs of each client. With that being said, I don’t handle social media, online community support (ie. Facebook groups), nor do I offer copywriting services. I am not a personal assistant, however I would be happy to find suitable team members to handle these aspects of the business and oversee them! I am here to support your business.

A Retainer is an agreed investment between you and I, as your OBM, on a monthly basis. In my case, retainers are paid up-front to ensure my attention to your needs and that we mutually respect the contract. 

My retainers begin with a six-month contract as this really is the minimum you can work with an OBM and expect to see reasonable results. Retainers provide security for you as the client and allow me to properly dedicate my time and energy appropriately for each client.

Yes, of course. Your relationship with your OBM should be fluid. I value integrity and communication in my business. If a certain retainer is not working for your business, we can change at any time subject to the contract (currently 30 days notice).