About Me

Helping you live a life where your business flourishes within the lifestyle you’ve envisioned for yourself.

Hey There,
I’m Sophia, the CEO, and founder of The Virtual Pixie

Do you feel a disconnect between your life and your business? Have you ever felt like your business is the side piece in your life? Or even worse, your life is the side piece to your business!

Your life and your business should be one entity

As an observer, a learner, and a very introspective person, I like to sit and process. This processing time helps me spot things that other people can’t recognize. 

Having an innate ability to be highly sensitive to the most minute details allows me to get a holistic view of your business. Which then offers me the capability to identify where systems and processes need to be tweaked, improved, and made more efficient.

Operations | The Virtual Pixie
Operations | The Virtual Pixie

Connecting and aligning with your vision and mission allows me to be of higher service to you and your business. In addition, my knowledge and skills enable me to think outside the box to redefine and reestablish boundaries while also making strategic moves to create synergy in your life and business.

For example, I remember working with a client to achieve two goals. The first was to allow for more space in her schedule because she only wanted to work two days of the week, and second, to continue providing high-level support to her clients.

By understanding every aspect of her business, I strategically designed her schedule to allow for this change, which created synergy in my client’s life and business without jeopardizing her income or the high-level service she provided. 

Growing and sustaining a business is hard work. However, I believe in building a strong, durable foundation that will not only serve you today but will continue to evolve as your business grows without allowing quality to slip through the cracks. Therefore, by following my framework and focusing on aligned purpose, we’ll grow a sustainable business that will flourish, together. 

When was the last time someone spent that much time and energy focusing on you and what you need?

I analyze, consult, and guide you to a better way of running your business and a new way of living. By partnering together, you’ll not only revamp your business, but all aspects of your life will transform, including your relationship with time, money, and aligned purpose.

If you want to get clear on your aligned purpose, and start living a life where your business flourishes within the lifestyle you’ve envisioned for yourself, please fill out the form below to see if the work I do is truly a match for you. 

Operations | The Virtual Pixie


I partner with high-achieving coaches to help them live a life where their business flourishes within the lifestyle they’ve envisioned for themselves.

With an emphasis on intuitive planning, strategy integration, and optimization of business operations, we establish a strong, durable foundation that allows for sustainable growth. 

As a result, they not only redefine and reconstruct their business, but all aspects of their lives transform, including but not limited to their relationship with time, money, and aligned purpose.

More About Me

If you’re into any type of personality or character profiles, here’s a bit more about myself:

My Kolbe-A: 8-6-2-6

Enneagram: 1 with close 8

StrengthsFinder: Achiever, Responsibility, Learner, Deliberative, Input

Myers-Briggs: ISFJ-A – Assertive Defender

Rocket Fuel Crystallizer Assessment: Integrator (80), Visionary (53)


2022: Certified Director of Operations
The Ops Authority

Sophia Koulakis Leakas | Certified Director of Operations

2021: Certified Online Business Manager®
International Association of Online Business Managers

Sophia Koulakis Certified Online Business Manager


2009: I graduated with departmental honors and summa cum laude from Woodbury University, where I studied Interior Architecture and Business with an emphasis in Real Estate.

2009-2013: Property Management
I had hands-on experience with rent management, tenant management, property management and maintenance, landlord-tenant law, supervising responsibilities, legal actions and evictions, financial management, and leading teams.

2014-present: Operations Manager
I have had the pleasure of supporting businesses with Strategic Planning, Project & Launch Management, System Building & Standard Operations Implementation, and Management, Web Design, Development and Maintenance, Sales Pages, and Landing Pages, Autoresponders, Sales Funnels & Marketing Campaigns, Branding and Logo Design, Marketing Material Design, Email Inbox Management, Personal and Business Calendar Management, Social Media and Email Marketing and Management, Monitoring Key Performance Metrics and Analysis, and Team Management.

2014-2018: Certified Clinical Aromatherapist
The School for Aromatic Studies. Accredited by NAHA (National Association for Holistic Aromatherapy).

2020: Search Engine Optimization Certification
University of California, Davis. 

not all inclusive


  • Website Optimization 
  • Website Graphics 
  • Website Maintenance 
  • WordPress and other platforms


  • Sourcing photos 
  • Image Manipulation 
  • Presentation design 
  • Digital Graphics 


  • Social Media Management 
  • Email Marketing 


  • Business Strategies to improve production
  • Team & Project Management
  • System Building
  • Launch Plans


  • Processing orders 
  • Processing refunds 
  • Handling customer inquiries 
  • Updating member records 


  • File management, sorting and labeling
  • Data Entry and Archiving 
  • Generating Forms 
  • Scheduling and calendar management 
  • Document drafting, management and conversion 
  • Business correspondence 
  • Spreadsheet management
  • Project Organization and Management 
  • Report Development
  • Travel & Event planning


  • System Analysis
  • Standard Operating Procedures


  • Financial Reporting
  • Processing payments
  • Invoicing and report development
  • P&L Statements
  • Payroll
  • Bookkeeping


  • Video Editing
  • Graphic Creation
  • Post Scheduling
  • Content Creation


not all inclusive


  • WordPress
  • HTML Websites, cPanel
  • Squarespace
  • Shopify 
  • WooCommerce
  • Wix
  • Bluehost/GoDaddy/SiteGround/etc
  • Sucuri


  • MightyNetworks
  • Simplero
  • Teachable
  • Kajabi


  • Asana
  • Trello 
  • Evernote


  • iMovie
  • Zubtitles 
  • Wavve


  • Acuity Scheduling
  • Calendly


  • Photoshop
  • Illustrator
  • Pixelmator
  • Canva
  • Lucidpress
  • Swift Publisher
  • Scrivener


  • Slack
  • Zoom
  • Skype
  • Google Meet


  • Google Workspace – Gmail, Google Calendars, Google Voice, Google Docs, Sheets, Forms, Slides, 
  • MAC Applications – Pages, Numbers, Keynote
  • Microsoft Office Suite – Word, Excel, Powerpoint, Outlook, OneNote, Publisher
  • Echosign, Docusign, Hellosign
  • Textiful
  • Loom
  • Lastpass, 1Password


  • Wave Accounting
  • Quickbooks
  • Square
  • Paypal
  • Venmo
  • Xero
  • 1ShoppingCart
  • Authorize.net


  • Mailchimp, ConvertKit
  • Dubsado 
  • Honeybook


  • Dropbox
  • Sync
  • Google Drive


  • LinkedIn, Facebook, Instagram, Twitter, Pinterest, YouTube
  • Later, Hootsuite, Buffer

Core Values

  • I do what I say I’ll do.
  • I do the right thing because it is the right thing, regardless of who is looking. 
  • I’m admired and respected for my commitment to honesty, trust, and transparency.
  • I deliver on my promises, take ownership of my contribution, and follow through on results for my clients.
  • I hold myself accountable and do not deflect blame or put the responsibility on others.
  • I’m reliable, show up on time, honor my word, timelines, and commitments.
  • I’m committed to leading with your mission and do not stray from the purpose of why you do what you do because it matters.
  • I put quality work and a commitment to growth at the heart of what I do.
  • I’m flexible when needed and strive to go above and beyond.
  • I’m results-driven and solutions-focused. I look for root causes, am forward-thinking and positive.
  • I value open, honest, heartfelt conversations and taking personal responsibility.
  • If something is not working, I share suggestions and solutions.
  • I communicate with honesty for the betterment of the business, even if it’s not what you want to hear.
  • I’m always striving to learn new things, embrace change and confront it head-on.
  • I’m consistently reading, attending conferences, or taking courses to improve my skills. 
  • I’m not only learning about business but also improving myself for the future.

Ready To Get Started?